비즈니스에 맞춘 제품 설계
실제 영업 커뮤니케이션을 기반으로 AI가 시나리오 훈련과 지능형 롤플레이를 제공하여, 고객 응대 연습, 대화 복기, 우수 사례 축적으로 체계적이고 효율적인 영업 훈련을 실현합니다.
Put every rep on top of your best seller's experience
SOIN KYC centers on AI role-play coaching, turning top performers' know-how into reusable training assets: the AI plays customers with different personalities and demands, holds realistic multi-turn conversations with reps, then scores each session, pinpoints weaknesses and generates an improvement plan.
Real call recordings can be imported for replay-based retraining, connecting practice and field work — new hires no longer depend on "learning by shadowing".
Core capabilities (planned)
Scenario-based AI role-play
Simulates hesitant, price-pushing, skeptical and competitor-comparing customer personas; dialogues adapt dynamically to each answer.
Real-time talk guidance
In-session hints on responses and missed steps, aligned to the company SOP and top-seller playbooks.
Automated debrief scoring
Scores talk discipline, needs discovery, objection handling, deal progression and compliance; renders a personal capability radar.
Experience capture
Top-seller conversations are structured into the library, generating new training scripts and one team-wide standard.
Real-conversation replay
Ingests call recordings and communication data to recreate real encounters for targeted retraining.
Tiered training plans
Assigns drills by individual weakness; produces team training reports and talent reviews.
Typical scenarios
New-hire onboarding
High-frequency scenario drills before facing real customers, shortening ramp-up.
Retail & front desk
Syncs real in-store conversation data via smart hardware for learn-while-working improvement.
Key accounts & channels
One training standard to scale team capability across large and partner sales teams.
Implementation value
Faster ramp-up
High-frequency practice replaces classroom sessions; onboarding time drops noticeably.
Lower cost
24/7 online coaching consumes no senior-seller time or training facilities.
Experience as an asset
Top-seller know-how stays with the company, not with whoever leaves.